Privacy Policy
Last updated: January 25, 2026
1. Introduction
Welcome to Tjalam.com ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Last Updated: January 25, 2026
2. Information We Collect
A. Information You Provide Directly
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes email address, telephone number, and communication preferences.
- Project Data: Information about your project requirements, business type (e.g., E-commerce, SaaS), and budget ranges you share with us by email.
- Financial Data: We do not store credit card details on our servers. Payment processing is handled by secure third-party providers (e.g., PayPal, Stripe).
B. Information Collected Automatically
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services, including clickstream data and heatmaps.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Service Delivery
To provide custom fintech development services, process quotes, and manage your project lifecycle.
Communication
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
Security & Fraud Prevention
To protect our site from unauthorized access and to prevent fraudulent transactions.
Analytics & Improvement
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
5. Data Storage & Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
Encryption Standards
We use TLS 1.3 for data in transit and AES-256 encryption for sensitive data at rest. Our database is hosted on Supabase, which provides enterprise-grade security.
Infrastructure Security
Our infrastructure providers are SOC 2 Type II compliant. We implement strict access controls and regular security audits.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Generally, we retain customer account data for the duration of the account's existence plus 2 years after account closure for audit purposes. Emails sent to us are retained for 12 months if no business relationship is established.
8. Your Privacy Rights
Depending on your location, you may have rights under the GDPR (Europe), DPDP Act (India), or CCPA (California).
Request access to your personal data (commonly known as a "data subject access request").
Request correction of the personal data that we hold about you.
Request erasure of your personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
9. International Data Transfers
We share your personal data within the Tjalam.com group. This may involve transferring your data outside the European Economic Area (EEA) or your country of residence. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented, such as using specific contracts approved by the European Commission.
10. Important Disclaimers
Not a Financial Service Provider: Tjalam.com is a software development and technology consultancy. We are not a bank, broker, financial institution, or investment advisor. We do not provide financial advice, trading signals, or investment recommendations.
Software Use Liability: While we strive to deliver high-quality code, all software provided by us is on an "as-is" basis unless explicitly stated in a separate Service Level Agreement (SLA). We are not liable for financial losses incurred through the use of trading bots, algorithms, or fintech platforms developed by us.
11. Children's Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 13 (or applicable age in your jurisdiction). If we learn that we have collected personal information from a child without verification of parental consent, we will delete that information.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
13. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is being collected about you.
- Right to know whether your personal information is sold or disclosed and to whom.
- Right to say no to the sale of personal information.
- Right to access your personal information.
- Right to equal service and price, even if you exercise your privacy rights.
14. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
contact@tjalam.com
Tjalam.com
Digital Flock Enterprises
Kaimur, Bihar, India